Payment Policy
Payment Policy for Old Monaco
Thank you for shopping with Old Monaco. This Payment Policy outlines the terms and conditions related to payments made on our website. By placing an order, you agree to comply with this policy.
1. Accepted Payment Methods
Old Monaco accepts the following secure payment options:
- Credit and Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, Maestro, Unionpay. iDeal and Discover.
- Digital Wallets: PayPal, Apple Pay and Google Pay.
2. Payment Processing
- All payments are processed securely through industry-standard encryption and third-party payment gateways.
- Your payment will be charged at the time of purchase, and you will receive an email confirmation upon successful payment.
3. Currency
All prices on our website are listed in your local currency.
4. Taxes and Duties
- Prices listed on our website do not include applicable taxes, customs duties, or import fees.
- These charges, if applicable, are the responsibility of the customer and will be determined by your country’s customs regulations.
5. Refunds and Chargebacks
- Refunds will be issued in accordance with our Return and Refund Policy.
- Chargebacks initiated without first contacting us to resolve an issue may result in account restrictions or further investigation.
6. Payment Issues
If there are issues with your payment (e.g., declined transactions or incorrect details):
- You will be notified via email.
- Orders will not be processed until payment issues are resolved.
7. Fraud Prevention
- All orders are subject to verification for fraud prevention.
- We reserve the right to cancel any order that appears suspicious or does not meet our security requirements.
8. Contact Us
For questions or concerns about payments, please contact our customer service team at:
UK number: +44 7494733948
USA number +1 (800) 589-3380
Email: hello@old-monaco.com
UK Address: 3 Larch Grove, Newtownabbey BT36 5NQ, UK
USA Address: 1150 W State Rd 436 #2043, Altamonte Springs, FL 32714, USA
Customer Service: 09:00 AM to 06:00 PM, (Monday to Friday)
This Payment Policy helps ensure a smooth and transparent transaction process for all Old Monaco customers.